Customer Relationship Officers

Customer Relationship Officers

Closing Date: 30 April 2020 at 05:00 PM

Job Details

  • Job Location: Phnom Penh, Kampong Cham, Takhmao, Siem Reap.
  • Number of Hiring:
  • Salary: Negotiable

Job Description

  • Discovering new clients and assisting them in application applying process.
  • Evaluating and interpreting clients financial conditions and characteristics as to ensure borrower`s repayment capacity.
  • Collecting and reporting clients’ details information.
  • Verifying and analyzing documents provided by clients.
  • Site-Visiting properties (Collaterals) and business places of the clients.
  • Monitoring and following up the whole loan process in order to ensure satisfactory of clients and prompt repayment.
  • Maintaining good relation with clients.
  • Ensuring policy and guideline compliance.
  • Promotes and sales loan products.
  • Build and maintain good relationship with clients and authority officers.
  • Perform duties as assigned.

Roles and Responsibilities

  • Generation of new business via direct sales and / or telesales activities.
  • Use of effective sales plan to achieve personal target
  • Providing customer service at good quality and service standards as set out by the Bank.
  • Attending regular training in order to provide competent service excellence to customers.
  • Ensuring compliance with the Bank’s policies and standards, local laws and regulations.

Job Requirements

  • University/College Degree in Banking/Finance/Business Administration/Marketing or relevant.
  • At least 1 year experience in banking sector (Priority candidates from the other Banks)
  • Khmer and English proficiency in both writing and speaking skill.
  • Ability to work under pressure and in a team as well as work independently.
  • Focused, achievement-oriented, excellent customer service oriented.
  • Strong skills of negotiation and presentation.
  • Good sales and communication skills
  • Self-motivation and high commitment

How to Apply

Interest applicants are invited to bring their updated CV (Application Form Sample), state the position applied for, and attach a current photo (4X6) along with relevant documents to Sacombank Cambodia Head Office or by e-mail:

Human Resources Department:
Sacombank Cambodia
Address: #60, Preah Norodom Boulevard, Sangkat Chey Chumneas, Khan Daun Penh, Phnom Penh.
Tel: 023 223 422
Fax: 023 223 433
Email: hr_sc@sacombank.com
Website: www.sacombank.com.kh

បិទ ​០២៣ ២២៣ ៤២៣ អត្រាប្តូរប្រាក់ អត្រាការប្រាក់ បណ្តាញ​ប្រតិបត្តិការ ព័ត៌មានប្រូម៉ូសិន ឱកាសការងារ ទម្រង់ផ្ដល់មតិយោបល់ ស្នើសុំឥណទាន
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