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Question? We have answers

Frequently Asked Questions

Effective from Thursday, 11 January 2018

General FAQs

Business Current account is a way that helps corporate customer to manage payment and collection to/from their partners with the lowest cost, and enjoy banking services including interest on saving.

Interest is calculated daily and credited monthly based on actual average balance

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Term Deposit Account is a term saving account which allows customer to earn high interest rate on their savings.

Yes, customers are able to issue Bank Guarantee or Letter of Credit using fixed deposit certificate as collateral.

Yes, customer can open the Fixed Deposit for the children under the name of parents and kids.

Yes, as long as the kid is aged at least 18 years old according to Cambodian law.

Customer can chose for rollover such as:

  • Automatically rollover (Principle + Interest) at the maturity
  • Automatically rollover (Principle) at the maturity
  • None-rollover

Please come to any branches of Sacombank Cambodia and bring along documents:

  • ID card / Passport of account owner or authorized person bases on the condition
  • Certificate of Fixed Deposit

Yes, customer can have 2 Joint Account’s holder name in the certificate.

Customer can decide for any trusted authorized person to active in the Fixed Deposit account instead.

In this case, customer is able to contact to Sacombank Cambodia or come to any branch directly to request to re-issue Term Deposit certificate with the fee only USD 5.

Yes, customers are allowed to close Term deposit account in case the certificate is lost, and there’s no additional fee charge.

Flexi – Saving account is an interest-earning account allowing customers to use cheque on demand, and provides various types of payment method to meet customers’ demand.

Interest is calculated daily and credited monthly based on actual average balance.

Flexi-saving account can link with any card of Sacombank Cambodia such as: Local Debit card, Visa Debit card, Visa Credit card for making payment.

Customer can come to any branches of Sacombank Cambodia and bring along documents such as:

  • ID card / Passport
  • Account Passbook
  • Cheque book (if any)
  • Sacombank Card (if any)

Flexi-saving account can link with other accounts such as:

  • Link with Future deposit account as designated account
  • Link with Fixed Deposit account to receive interest payment upon request of customer

With Flexi-saving account, customers are allowed to open one account having joint account owners, as well as having multiple authorized person.

  • Top up service will be free of charge for customer
  • Internet banking to manage balance
  • Can use Sacombank Cambodia Cheque to withdraw at Sacombank Vietnam and Lao
  • Do telegraphic transfer transaction

Future Deposit account is a smart saving plan helps you to secure the future of your loved ones by depositing small fixed amount of money monthly, quarterly, semi-annually in order to receive bigger amount in the future as goaled.

Interest rate of Future Deposit account can be as high up to nearly 6% p.a. depends on tenure (refer to Table of Interest rate)

Customers will get Interest rate as the interest rate of first year in case of early closure but longer than 1 year from opening date.

Customer will get interest rate 0.50% p.a equivalent to Flexi Saving Account.

For account pre-closure, the penalty fee is free.

The account holder has full right to replace or terminate the beneficiary if necessary.

Customer can make deposit to designated account, system will automatically transfer money from the account to future deposit account. The exceed money will be kept for the next auto-deduction date.

Customer still can continue to deposit money even missed to deposit without any penalty.

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